Replies to Nonsense about Open Source
My blog a couple of months ago about models of open source businesses seems to have struck a chord. I've had many positive responses, and it prompted an interview request from a site called "How Software is Built". My interview is here.
Finally someone from OpenLogic has posted an interesting reply. Bryan Noll left some comments in a reply to my blog that merit a proper response.
First and foremost, I think your assertion that it is not healthy for a project or open source in general when people who have no real investment in a particular project offer support for it is an interesting one⦠one I've not heard before. I think there's enough validity to it to make a company like ours consider it and genuinely examine our responsibility to the open source projects we support. The result of this examination, in my mind, would be a demonstrable policy OpenLogic would have in order to mitigate the potential concerns you're raising. I'm sure I don't know what exactly that would be, so allow me to be vague at this point. This dovetails nicely though into some of the issues I have with what you're saying.I think it would be pretty simple to find such a "demonstrable policy". OpenLogic needs to understand that the opening comment in Stormy's post that "Developers that work on open source software typically have day jobs that pay pretty well...so they work on open source software for free and write code during the day for big bucks" is largely wrong, understand where the open source software they hope to profit from comes from, partner appropriately, and set a price point that allows for genuine support. An alternative would be to stop claiming to provide enterprise support, and be clear that what is being offered is a kind of on-call development assistance, with no guarantee of being able to resolve critical issues. Which takes me back to why I felt strongly enough about Stormy's post to deconstruct it.
I see the aggregation model as a supermarket style business. When I shop at at supermarket, I expect that they will take a (small) cut from everything I buy, in return to dealing with many suppliers, bringing all the…